Why are Recruiters so Rude?
I have waited to blog on this one for a while… I’ve worked with over 4500 job seekers in the last 2 years, and the area I probably hear about that frustrates people most is that recruiters don’t give the job seeker a chance. I’ve heard over and over again the disgust some job seekers have with recruiters. Here are some of the complaints I’ve heard recently.
- If they just would look at my resume, they can tell I’m qualified for this job.
- Why can’t they get back to me? At least an email please…
- They won’t even give me 5 minutes to explain why I am the right person for this job.
- They are paid to recruit, so they should follow-up with me. I’ve left 5 messages and sent 10 emails.
- and so on, and so on, and so on…
Yes, it is true, some recruiters are rude. However, just about every recruiter I have met is actually a fantastic person and trying very, very hard to place the best possible candidate for the job.
I know from the job seeking standpoint that it is extremely frustrating to know you are the perfect fit for a job and not get an opportunity to showcase yourself. Below gives you an idea of the recruiting process and why you may never hear back from some recruiters.
Much of the recruiting process begins with a company’s applicant tracking system. This is where the candidate goes after they fill out an online job application – the entire process is managed through this vehicle. If there isn’t a good ATS (Applicant Tracking System) in place, then it makes the recruiters job very difficult to track every candidate. Here’s a very simplified timeline of the beginning phases of the recruiting process.
- A candidate applies online (or sends a resume via email).
- The recruiter gets an email or some type of notification. The recruiters are busy and get 100′s/1000′s of these each day.
- The recruiter documents the candidate somewhere. Sometimes the only candidates they can actually document are the ones they have selected. Many resumes will not even get reviewed due to the volume. If there isn’t an ATS for the company, then this could be in a an Outlook file, in an Excel spreadsheet or a homegrown database.
- They contact the candidates that meet the criteria to move forward. All others continue to sit there – they have no time (due to their expectations on the job) to get back to each candidate.
Let’s take an actual example of one of my friends that is actually recruiting for 30 open positions.
- If he gets 30 candidates per day per position then that is 900 candidates.
- To spend even 1 minute on each candidate is 900 minutes (that is 15 hours of admin work, none on even talking to candidates that are a good fit).
- If a recruiter does this, then they never even get to a place to interview the qualified candidates. This recruiter would be fired quickly for not producing results.
I hope this helps clarify some of the issues that you may see while job searching. Many recruiters will do everything they can to notify you if you aren’t the right fit for the job, especially if you have gotten to the interview phase. This notification may be a standard email that is sent from the ATS, hopefully now you understand why.
Oh, please also stop complaining about this topic. It really doesn’t do you any good, and it could hurt your brand. Recruiters are your friend, make more friends and you’ll land much quicker!
Praying for your landing into the career of your dreams!!!